Privacy Policy

1. Scope

This Privacy Policy applies to the Easy to Connect website, account dashboard, email campaign tools, subscription features and related support services. By using Easy to Connect, you acknowledge the practices described in this policy.

2. Information We Collect

Depending on how you use Easy to Connect, we may collect:

• Account details such as name, email address, phone number, login credentials and plan information.
• Billing and transaction references connected with subscription payments.
• SMTP configuration details required to send campaigns. SMTP passwords are intended to be stored in encrypted form.
• Email templates, campaign settings, contact lists, recipient names, email addresses, company names and related campaign data uploaded by users.
• Technical information such as IP address, browser, device, timestamps, logs and security events.
• Support messages and other information you voluntarily provide.

3. How We Use Information

We use information to operate Easy to Connect, authenticate users, provide requested features, process subscriptions, send campaign emails, display analytics, detect misuse, improve reliability and respond to support requests.

We may also use necessary information to comply with lawful requests, enforce our terms and protect Easy to Connect, users and third parties.

4. Email Campaign and Contact Data

Users control the contact lists, templates and campaign content they upload. Users are responsible for ensuring they have a lawful basis or valid permission to contact recipients and for providing required unsubscribe options.

Easy to Connect may process recipient data only to provide the requested campaign, delivery, analytics, bounce and unsubscribe functions. We do not claim ownership of user-uploaded contact lists or campaign content.

5. Payments

Subscription payments may be processed by a third-party payment gateway such as Razorpay. Easy to Connect may receive transaction identifiers, payment status, amount and related billing metadata. Full card or banking credentials are generally handled by the payment provider and are not intended to be stored by Easy to Connect.

6. Sharing and Service Providers

We may share limited information with hosting providers, payment processors, email infrastructure providers, security tools and other vendors that help operate the service. We may also disclose information where required by law, legal process or to protect rights and safety.

We do not sell personal information or user contact lists.

7. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements and meet legal obligations. Retention periods may differ for accounts, campaign logs, billing records, bounce data and support messages.

8. Security

We use reasonable administrative and technical safeguards designed to protect information, including access controls, password hashing, encryption for sensitive SMTP credentials and secure session handling. No online service can guarantee absolute security.

Users must protect their account password, SMTP credentials and connected email accounts, and should notify us promptly about suspected unauthorized access.

9. Your Choices and Rights

Subject to applicable law, you may request access, correction, updating or deletion of personal information associated with your account. You may also withdraw consent where processing is based on consent, subject to legal and contractual limitations.

To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

10. Cookies and Similar Technologies

Easy to Connect may use essential cookies or session storage for login, security, preferences and core functionality. Analytics or optional cookies, where introduced, should be described through appropriate notice and controls.

11. Children

Easy to Connect is intended for businesses and users who are legally capable of entering into contracts. The service is not directed to children.

12. Changes to This Policy

We may update this policy when the service, law or our practices change. The revised version will show a new effective date and will be published on this page.